AI Voicebots

source[code]’s AI voicebots deliver intelligent voice-based conversations tailored to your workflows.
Deliver personalized, voice-driven customer journeys with seamless backend automation—from onboarding to transaction alerts.
Automate phone support, enhance accessibility, and reduce call center load with multilingual, AI-powered voicebots.
What is Voicebot?

A voicebot is an AI-powered virtual assistant that interacts with users through natural spoken language. Unlike traditional IVR systems, voicebots use natural language processing (NLP) to understand, interpret, and respond to real-time voice inputs—providing fast, human-like experiences over the phone.

At source[code], our voicebots are designed for banks, insurers, and fintechs, enabling 24/7 support, automated workflows, and seamless integration with backend systems.

source[code]
WHY US
Why choose Voicebot?

Voicebots are transforming how businesses handle phone interactions—by combining AI, automation, and human-like conversations. Here's why leading banks, insurers, and fintechs trust voicebot technology

24/7 Automated Phone Support
Voicebots handle thousands of calls simultaneously, delivering consistent and instant responses—even outside working hours. This reduces wait time and improves customer satisfaction.
Natural, Human-Like Conversations
Built with advanced natural language processing (NLP), voicebots understand accents, tone, and context—offering an experience that feels conversational and intuitive.
Reduce Call Center Load & Costs
By automating FAQs, account lookups, and simple tasks, voicebots help reduce the number of tickets reaching human agents—freeing your team to focus on complex issues.
Seamless Integration with Systems
Voicebots from source[code] connect with your existing CRM, core banking, LOS, or helpdesk tools—enabling real-time actions like balance updates or claim status.
Compliance-Ready & Scalable
Voice data is encrypted and handled securely, meeting standards like ISO 27001 and GDPR. Scale instantly without infrastructure limits.
Drive Business Efficiency with AI-Powered Solutions
Discover how source[code]'s GenAI & Digital Human solutions help enterprises reduce costs, increase efficiency, and scale intelligently.
Industry Applications

AI-powered voicebots are transforming how businesses communicate—across industries. From handling routine banking inquiries to automating claim updates in insurance or appointment scheduling in healthcare, voicebots reduce costs, enhance accessibility, and deliver 24/7 support. Below are key industries where voicebots deliver real value

Banking & Financial Services

Voicebots reduce reliance on call centers, improve response time, and offer 24/7 service while maintaining compliance.

• Balance inquiries, card activation/blocking

• Loan application status & EMI reminders

• KYC verification via voice

• Fraud alert confirmations

Insurance

Voicebots automate repetitive queries, cut call handling time, and improve customer experience in high-stress claim scenarios.

• Claims status updates

• Premium reminders & payment confirmation

• Policy information & renewals

• New customer onboarding

E-Commerce & Retail

Voicebots help manage high-volume inquiries during promotions or holidays without scaling call center staff.

• Order tracking & status updates

• Product availability & return requests

• Store hours or delivery info

• Feedback collection via outbound calls

Healthcare

Voicebots enhance patient engagement while freeing up medical staff from basic admin tasks.

• Appointment scheduling and reminders

• Lab result notifications

• Insurance verification

• Patient satisfaction surveys

Logistics & Transportation

Voicebots streamline communication and reduce no-shows or delivery delays.

• Delivery confirmation and rescheduling

• ETA notifications

• Pickup reminders

• Driver check-ins

STEPS
Our Voicebot Implementation Process
Step1
Voice Strategy Consultation
Define business goals, call flows, and automation opportunities for your industry.
Step2
Conversational Design
Build voice-first scripts and intents using NLP, tailored for multilingual and real-time interactions.
Step3
System Integration
Connect the voicebot with your phone systems, CRMs, LOS, or backend via API.
Step4
Testing & Compliance
Ensure security, data accuracy, and compliance with ISO, GDPR, and audit policies.
Step5
Ongoing Optimization & Support
Monitor usage, refine responses, and scale use cases with dedicated post-launch support.