Job Summary

We are looking for a Senior Product Owner with strong experience in the Finance or Insurance domain to join our dynamic team. The ideal candidate will have at least 4 years of experience in product management or product ownership, with a deep understanding of financial products, insurance processes, and digital transformation. This role will play a key part in defining the product vision, managing the roadmap, and ensuring successful delivery of features that align with business goals and customer needs.

Key Responsibilities

• Define and communicate the product vision, strategy, and roadmap for finance/insurance-related products.
• Gather, analyze, and prioritize business and customer requirements to deliver maximum product value.
• Collaborate with stakeholders, business analysts, and development teams to translate business needs into clear user stories and acceptance criteria.
• Manage and prioritize the product backlog to ensure alignment with company strategy and project timelines.
• Work closely with engineering, design, and QA teams to ensure smooth product delivery.
• Evaluate business value, market trends, and user feedback to guide product improvements and innovations.
• Act as the main point of contact between business teams and technical teams.
• Ensure that all product deliverables meet compliance, quality, and performance standards within the finance/insurance domain.
• Support stakeholders in strategic decision-making based on market insights and data-driven analysis.

Requirements

• Bachelor’s degree in Business, Finance, Economics, Computer Science, or related fields.
• Minimum 4 years of experience as a Product Owner or Product Manager, preferably in Finance or Insurance sectors.
• Strong understanding of financial systems, insurance products, and regulatory environments.
• Proven ability to define and manage product roadmaps, prioritize features, and deliver high-quality releases.
• Experience working in Agile/Scrum development environments.
• Excellent communication, stakeholder management, and leadership skills.
• Ability to think strategically and analytically to solve complex business problems.
• Fluent in English (both written and spoken).
• Experience with tools such as Jira, Confluence, or similar product management platforms.
• Understand NIGO, STP, TAT, and reinsurance workflows.
• Own key KPIs: STP rate, NIGO rate, OCR accuracy, user adoption.
• Familiar with KYC, AML, PEP, eKYC, IFRS 17.
• Experience using OCR, NLP, or LLM for document automation.
• Integrate with PAS, D365, DMS, or Claims systems.
• Write PRDs and user stories in Gherkin.
• Manage UAT, release notes, and rollout plans.
• Ensure data security and PII compliance.
• Coordinate with vendors for OCR, KYC, AML, and eSignature.
• Build dashboards to monitor KPI and product performance.

Nice to Have

• Experience with digital banking, insurtech, or data-driven product design.
• Knowledge of UX/UI principles or user research methods.
• Professional certifications such as PSPO, CSPO, or PMI-ACP.
• Experience with non-life, health, and life insurance processes: New Business, Underwriting, Claims.

Why You’ll Love Working Here:

• Working time: 9am – 6pm (Vietnam Time)
• 12 days of annual leaves
• Extra pay for Overtime
• Salary paid in NET (USD)

Perks & Benefits:

• 100% Remote Work – virtual since day one with robust remote systems
• Fast-growing company – lots of opportunities to grow with us
• Positive, inclusive team culture
• Engagement events: Company trips, Team building, Year-end party, Gifts, and monthly team meetings